AGB
TERMS OF SERVICE
Last Updated: September 3, 2026
OVERVIEW
Welcome to autrox.shop.
The terms “we,” “us,” and “our” refer to autrox.shop, operated by wonlearning.
We operate this online store and website, including all related information, content, functionality, tools, products, and services offered through the website (collectively, the “Services”).
Our store is hosted on Shopify, which provides us with the e-commerce platform that enables us to offer our products and Services to you.
These Terms of Service (“Terms”) govern your access to and use of our website and Services and apply to all users, including browsers, customers, and purchasers.
By accessing our website, using our Services, or placing an order, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with these Terms, please do not use our website or Services.
SECTION 1 – ELIGIBILITY AND ACCOUNT INFORMATION
By using our Services, you confirm that you are at least the age of majority in your country or place of residence or that you have the necessary consent of a parent or legal guardian where required by applicable law.
When using our Services or placing an order, you may be required to provide information including your:
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Name;
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Email address;
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Billing information;
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Shipping address;
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Payment information; and
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Other information reasonably necessary to process your order.
You agree that all information provided by you is accurate, current, and complete.
If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activities performed through your account.
You may not transfer, sell, assign, or otherwise provide your account to another person without our permission.
SECTION 2 – PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display and describe our products as accurately as possible.
However, the appearance, colors, dimensions, or other visual characteristics of a product may vary slightly depending on your device, screen settings, lighting, production batches, or other technical factors.
Product images are intended to provide an accurate representation of the products offered but may contain minor visual differences.
Product specifications, availability, descriptions, and prices may be updated when reasonably necessary.
We reserve the right to:
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Discontinue products;
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Limit product quantities;
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Limit sales to particular geographic regions where permitted by law; and
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Correct obvious errors in product information.
Nothing in this section limits any mandatory consumer rights under applicable Austrian or European Union law.
SECTION 3 – ORDERS
When you submit an order through autrox.shop, you are making an offer to purchase the selected products.
After your order is placed, you may receive an automated order confirmation.
We reserve the right to reject or cancel an order where there is a legitimate reason, including:
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Product unavailability;
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Incorrect pricing caused by an obvious technical error;
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Suspected fraudulent activity;
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Incorrect or incomplete customer information;
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Payment authorization failure; or
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Legal or regulatory restrictions.
If we cancel an order after payment has been received, any amount collected for the cancelled order will be refunded using the original payment method, unless another method is agreed with you.
Please check all order information carefully before submitting your order.
SECTION 4 – PRICES AND PAYMENT
Prices displayed on autrox.shop for customers in Austria are generally shown in EUR (€) unless otherwise clearly stated.
The final price applicable to your order will be displayed at checkout before you submit the order.
Where applicable, prices include taxes required to be included under applicable consumer law.
There is currently no standard shipping charge for eligible orders shipped to Austria.
Standard Shipping Cost: €0.00
Available payment methods are displayed during checkout.
You agree to provide accurate and valid payment and billing information.
We may use third-party payment service providers to securely process transactions.
We do not guarantee the continued availability of any particular payment method.
SECTION 5 – SHIPPING AND DELIVERY
We currently provide standard shipping to eligible customers in Austria.
Our standard shipping conditions are:
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Shipping Country: Austria
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Order Processing Time: 0 business days
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Estimated Delivery Time: 3–7 business days
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Standard Shipping Fee: Free (€0.00)
Orders are generally processed on the same business day when operationally possible.
The estimated delivery period is 3–7 business days.
Business days generally exclude Saturdays, Sundays, and applicable public holidays.
Delivery estimates may occasionally be affected by circumstances outside our reasonable control, including:
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Carrier delays;
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Customs or border procedures where applicable;
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Severe weather;
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Public holidays;
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Transport disruptions;
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Incorrect or incomplete delivery information; or
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Other exceptional circumstances.
We will make reasonable efforts to deliver your order within the stated delivery period.
If a delivery is significantly delayed, please contact us at:
Nothing in this section limits any statutory rights relating to delayed or failed delivery.
For consumer purchases, the risk of loss or damage remains with us until you, or a third party designated by you other than the carrier, obtains physical possession of the goods, except where applicable law provides otherwise.
SECTION 6 – ORDER CHANGES AND CANCELLATIONS
If you wish to change or cancel an order, please contact us as soon as possible at:
Because we use a 0-business-day processing time, orders may enter fulfillment shortly after being placed.
We cannot guarantee that a cancellation or modification will be possible once fulfillment or shipment has started.
If your order can no longer be cancelled, you may still exercise any applicable return or statutory withdrawal rights after receiving the product.
SECTION 7 – RETURNS AND REFUNDS
Returns, refunds, defective products, damaged products, incorrect products, and exchanges are governed by our Return & Refund Policy.
We currently offer a voluntary 30-day return period, subject to the terms and eligibility requirements stated in that policy.
This voluntary return policy does not limit any mandatory consumer rights available under Austrian or European Union law.
SECTION 8 – EU 14-DAY RIGHT OF WITHDRAWAL
Consumers purchasing goods online within the European Union generally have the right to withdraw from a distance contract within 14 days after receiving the goods, without providing a reason, subject to applicable statutory exceptions.
To exercise the right of withdrawal, please contact:
Email: cynthiabrown199198@gmail.com
The voluntary 30-day return policy offered by autrox.shop is separate from and does not restrict the statutory EU right of withdrawal.
Further information is available in our Return & Refund Policy.
SECTION 9 – DEFECTIVE OR NON-CONFORMING PRODUCTS
If you receive a product that is defective, damaged, incorrect, or does not conform to the order, please contact us as soon as possible.
Email:
Please provide your:
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Order number;
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Description of the problem; and
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Relevant photographs or videos where appropriate.
We will review the issue and provide an appropriate solution in accordance with applicable consumer law.
This may include repair, replacement, price reduction, return, or refund where legally applicable.
Any statutory warranty or conformity rights available to consumers remain unaffected.
SECTION 10 – INTELLECTUAL PROPERTY
Unless otherwise stated, website materials including text, graphics, layouts, logos, photographs, videos, product descriptions, and other content are owned by us, licensed to us, or used with authorization.
You may access the website and its content for personal and lawful purposes.
You may not, without prior authorization:
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Reproduce substantial parts of our website;
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Redistribute copyrighted material;
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Modify or republish protected content;
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Sell or commercially exploit website content; or
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Use our trademarks or branding in a misleading manner.
Third-party trademarks remain the property of their respective owners.
Shopify and its associated names and trademarks belong to Shopify or its applicable affiliates.
SECTION 11 – THIRD-PARTY TOOLS AND SERVICES
We may provide access to tools, integrations, payment services, applications, or other functionality operated by third parties.
Such third-party services may be governed by their own terms and privacy policies.
We are not responsible for third-party services to the extent permitted by applicable law.
You should review the applicable terms of any third-party service before using it.
SECTION 12 – THIRD-PARTY LINKS
Our website may contain links to external websites or resources operated by third parties.
We do not necessarily control or endorse those external websites.
We are not responsible for their content, security, availability, products, services, or privacy practices to the extent permitted by law.
Before purchasing goods or services through an external website, you should review that provider's applicable terms and policies.
SECTION 13 – SHOPIFY
autrox.shop uses Shopify as its e-commerce platform.
Shopify provides technological infrastructure that enables us to operate the online store.
Purchases made through our store are transactions between the customer and autrox.shop / wonlearning, rather than purchases from Shopify.
Shopify may process certain information in connection with operating the platform in accordance with its own applicable privacy and service terms.
SECTION 14 – PRIVACY
Personal information collected through our Services is handled in accordance with our Privacy Policy and applicable data protection law.
Because our store is hosted by Shopify, certain personal data may also be processed by Shopify and service providers necessary to operate the website, process transactions, provide customer support, detect fraud, and fulfill orders.
Please review our Privacy Policy for further information about how personal data is collected, used, retained, and shared.
SECTION 15 – CUSTOMER REVIEWS AND FEEDBACK
If you voluntarily submit reviews, comments, suggestions, photographs, or other feedback, you confirm that you have the right to provide that content.
You must not submit content that:
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Infringes intellectual property rights;
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Contains illegal material;
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Is knowingly false or misleading;
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Contains malicious software;
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Violates another person's privacy rights; or
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Is otherwise unlawful.
Where you provide feedback for publication, you grant us the rights reasonably necessary to display, reproduce, and use that feedback in connection with operating and promoting our Services, subject to applicable law.
SECTION 16 – ERRORS AND INACCURACIES
Occasionally, information on the website may contain:
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Typographical errors;
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Incorrect prices;
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Incorrect product descriptions;
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Incorrect shipping information;
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Incorrect availability information; or
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Other inadvertent inaccuracies.
We may correct such errors and update information when reasonably necessary.
If an error affects an order that you have already placed, we will handle the situation in accordance with applicable consumer law.
SECTION 17 – PROHIBITED USES
You may not use our website or Services:
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For unlawful purposes;
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To violate applicable laws or regulations;
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To infringe intellectual property rights;
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To submit fraudulent or misleading information;
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To distribute malware, viruses, or malicious code;
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To interfere with website security;
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To gain unauthorized access to systems or accounts;
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To collect personal information unlawfully;
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To engage in phishing, spam, scraping, or abusive automated activity; or
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To interfere with another person's legitimate use of the Services.
We may restrict or terminate access where reasonably necessary to protect our website, customers, systems, or legal rights.
SECTION 18 – AUTOMATED SYSTEMS AND AGENTS
Automated systems, bots, agents, scripts, crawlers, or similar technologies must not access or interact with our Services in a way that:
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Circumvents security measures;
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Misrepresents automated activity as human activity;
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Interferes with normal website operation;
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Extracts protected data without authorization; or
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Violates applicable law or these Terms.
We reserve the right to implement reasonable technical measures to prevent abusive or unauthorized automated access.
SECTION 19 – SERVICE AVAILABILITY
We make reasonable efforts to keep the website and Services available.
However, uninterrupted or error-free access cannot always be guaranteed.
Temporary interruptions may occur because of:
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Maintenance;
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Security updates;
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Technical failures;
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Hosting problems;
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Internet disruptions; or
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Circumstances outside our reasonable control.
Nothing in this section excludes any liability that cannot legally be excluded.
SECTION 20 – LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
In particular, nothing in these Terms limits mandatory statutory consumer rights or liability for matters that cannot legally be excluded.
To the extent legally permitted, we are not responsible for indirect losses that were not reasonably foreseeable at the time the contract was concluded.
These limitations do not affect your rights relating to defective, damaged, unsafe, or non-conforming goods under applicable consumer law.
SECTION 21 – INDEMNIFICATION
Where legally permitted and applicable, you may be responsible for losses reasonably resulting from your unlawful misuse of the Services or intentional violation of these Terms.
This section does not impose liability on consumers beyond what is permitted under mandatory applicable law.
SECTION 22 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will apply only to the maximum extent legally permitted.
The remaining provisions will remain effective.
SECTION 23 – WAIVER AND ENTIRE AGREEMENT
Failure by us to enforce a provision of these Terms does not automatically constitute a waiver of that provision.
These Terms, together with the policies referenced on our website, constitute the agreement governing your use of our Services and purchases from our store, subject to mandatory applicable law.
SECTION 24 – ASSIGNMENT
You may not transfer contractual rights or obligations in a manner prohibited by applicable law.
We may transfer rights or obligations as part of a legitimate corporate reorganization or transfer of business, provided this does not reduce mandatory consumer protections.
SECTION 25 – GOVERNING LAW AND CONSUMER RIGHTS
These Terms and transactions with wonlearning are generally governed by the laws applicable to the business operator in Denmark.
However, where you are a consumer residing in Austria, this choice of law does not deprive you of any mandatory consumer protections available to you under Austrian law or applicable European Union law.
Nothing in these Terms is intended to restrict statutory rights that cannot legally be waived or excluded.
SECTION 26 – CHANGES TO THESE TERMS
We may update these Terms when reasonably necessary, including to reflect:
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Changes to our Services;
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Changes to our business operations;
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Changes to payment or delivery procedures;
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Changes in applicable law; or
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Security or technical requirements.
The latest version will be published on this page together with the updated revision date.
Changes will not retroactively reduce statutory rights relating to orders already concluded unless permitted by applicable law.
SECTION 27 – CONTACT INFORMATION
If you have questions about these Terms, your order, shipping, returns, or our Services, please contact us.
Trade Name / Store: autrox.shop
Legal Business Name: wonlearning
Responsible Person: Bettina Olsson Pedersen
CVR Number: 35548459
Business Address: C/O Wonlearning, Nellikevej 18, 3300 Frederiksværk, Denmark
Email: cynthiabrown199198@gmail.com
Target Sales Market: Austria
Currency: EUR (€)
Shipping Information
Processing Time: 0 business days
Estimated Delivery Time: 3–7 business days
Standard Shipping Fee: Free (€0.00)
For customer service inquiries, please contact: